On my terms! Beware bankers…

There used to be a day when applying for a mortgage was dead-on nerve-wrecking. The tighten-up, 50-something banker in a dark dress looked over the desk at the diminishing applicant with the eyes of a head-principal. No? Yes? No? Maybe. The sound of paper. The keyboard. A claustrophobic room.

If the computer said yes, you’re in heaven. Dreams will become true (as soon as stacks of papers difficult to understand has been processed and signed). If the computer said no…

Improving processes and customer offerings – that’s the ‘digital’ action

Often the “digital” falls on the CIO only, sometimes a Digital Chief is appointed, a “innovation lab” is started and the topic “digital” is emphasized at management conferences, while at large business continues as usual. But don’t worry, it’s a good start.

How banks are gearing up digitally

Only a year ago anyone wanting to set up a meeting on BitCoin with a major bank would have received a hand colder than the absolute subzero freezing point. Today not only banks but also venture capitalists and entrepreneurs are flocking around the pound like Canadian gooses, loudly advocating their presence and showing off their feathers.

Changing consumer behaviors for the entertainment industry

Last year World Championship finals of the online game League of Legends were broadcasted live in 19 languages. The grand finals were watched by 27 million people globally when played at the Seoul World Cup Stadium were 45.000 spectators joined the event live. As a comparison the U.S. 2014 NBA-championship topped with 18 million viewers.

Why banking industry is changing

The music industry used to be dominated by record labels and distributors. Then Spotify came. Record distributors were made redundant and main-street mega record stores and the cool boutiques around the corner gradually realized happy times were over. To grandparents looking for Christmas gifts these stores are a rare find today as consumers have gone online.